Can I avail multiple experiences like a movie night, picnic, and candlelight dinner during my trip?
No, only one experience such as a movie night, picnic, or candlelight dinner can be availed per trip as per the terms and conditions of our loyalty program(The guest relation manager should be informed a day prior to book the picnic lunch, movie night and candle light dinner).
Is room upgrade to the next category guaranteed?
Room upgrade to the next category is subject to availability at the time of check-in.
Is the price lock for one week guaranteed?
Price lock for one week is subject to availability and may vary based on the demand and availability of rooms.
Can I have a flexible check-in/check-out time?
Flexible check-in/check-out is subject to availability and must be confirmed with the hotel management in advance.
How long are the special benefits valid for?
All special benefits, including room upgrades and discounts, are valid for one year from the date of purchase of the loyalty program.
Can I change the booking date without extra charges?
One-time date change is allowed without extra charges, subject to the availability of rooms on the desired dates.
How can I join Seclude’s Loyalty Program?
You can join our loyalty program by paying an annual membership fee of Rs 10,000. All you have to do is call our dedicated Sales team @9810743242 and they will complete your registration to the program. Once the payment is received, you can avail any of the benefits immediately!